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DeliverThat supports ezCater to reliably deliver food for work nationwide.
Overview
DeliverThat, a national last-mile delivery service - recognized as the industry leader in restaurant and marketplace catering delivery, has a fleet of professional drivers fulfilling deliveries across the United States. With a culture that highlights their drivers, celebrates them as people, and offers them a higher tier of clients, DeliverThat partners with some of the industry's most dedicated and passionate drivers in the industry.
When ezCater needed reliable drivers, they knew exactly who to turn to.
ezCater is the leading technology platform purpose-built for food for work with over 100,000 restaurants. Food for work is complex and high stakes, and ezCater needed to connect their restaurant partners with reliable drivers to deliver and set up their catering orders.
Before DeliverThat
High-stakes food-for-work orders across 100,000+ restaurants, with no dedicated driver network to fulfill them
Catering orders that needed delivery and on-site setup, not just a drop-off
A platform growing nationwide that needed a delivery partner able to scale with it
After DeliverThat
Hundreds of thousands of catering deliveries fulfilled since 2017
Professional, catering-trained drivers who deliver and set up, with insulated thermal bags to protect food quality
A partnership that grew alongside ezCater to 150+ metros, with daily communication between teams
The Solution
A Partnership That Fueled Growth
ezCater partnered with DeliverThat in 2017 and, since then, DeliverThat has fulfilled over hundreds of thousands of deliveries for ezCater.
What started out as a small catering delivery company in Canton, Ohio has grown into a national phenomenon, which has helped support ezCater's nationwide growth – all while continuing to deliver with the same high level of performance and the same top-tier customer service.
DeliverThat is truly an extension of the ezCater team and are in daily communication. One of the main reasons DeliverThat is an ideal delivery partner is because of their unparalleled customer service.
DeliverThat puts people above all else. They ensure that everyone is taken care of, from the restaurant to the customer, to the drivers - who are truly the lifeline of their company. Their leadership team is always willing to step in and make it right if someone has any issue with the delivery experience...DeliverThat's drivers represent our restaurants professionally, with passion and pride, and have helped us provide a premium delivery experience for our partners, and the customers who rely on us to feed their workplaces.
Bart Antista Manager of Delivery Partnerships, ezCater
The Result
Vital Growth
DeliverThat’s growth over the past five years has been vital to ezCater.
DeliverThat's exceptional service is made possible by the industry's top drivers, who ensure that all orders are delivered promptly and professionally.
In addition, the use of insulated thermal bags further ensures the quality of the food during transport.
We could see in our early conversations with the DeliverThat team their understanding and investment in being a white-glove delivery partner for our customers and catering partners. Their dedication to quality and their belief in customer-service excellence has enabled our partnership to grow to over 150 metros.
Bart Antista Manager of Delivery Partnerships, ezCater
Interested in learning how DeliverThat can deliver success to your restaurant?
Our delivery strategy call isn't a demo — it's a working conversation about your current setup, where the gaps are, and what DeliverThat could actually do for your catering program.
